General terms and conditions

1. scope of application

The following terms and conditions apply to all orders placed via our online store.
Our online store is aimed exclusively at consumers.

Consumer is any natural person who enters into a legal transaction for purposes
purposes, which can be attributed predominantly neither to their commercial nor their independent
professional activity can be attributed. An entrepreneur is a natural
or legal entity or a partnership with legal capacity, who, when concluding a legal transaction
legal transaction in the exercise of his commercial or self-employed professional
independent professional activity.

2. contracting party, conclusion of the contract, correction possibilities

The sales contract is concluded with GLOW - Nadina Thelen Ray.

With the placement of the products in the online store, we give a binding
offer to conclude a contract for these articles. You can put our products
products in the shopping cart without obligation and correct your entries at any time before sending
binding order at any time by using the correction tools provided and explained for this purpose in the
and explained correction tools provided for this purpose in the order process. The contract
by clicking on the order button, you accept the offer of the goods contained in the
the goods contained in the shopping cart. Immediately after sending the
Order you will receive another confirmation by e-mail.

3. contract language, contract text storage

The languages available for the conclusion of the contract are German and
English.

We store the contract text and send you the order data and our terms and conditions in text form.
in text form. You can view the contract text in our customer login.

4. delivery conditions

In addition to the stated product prices, shipping costs may be incurred.
More detailed provisions on any shipping costs you will find in the
offers.

In principle, you have the option to pick up the goods at GLOW Freiburg,
Erwinstr. 2, 79102 Freiburg, Germany during the following business hours
business hours:Mon - Sat

5. payment

In our store you can choose between the following payment methods
available:

Credit card
When placing your order, you provide your credit card details. After your
legitimation as a legitimate cardholder, the payment transaction will be automatically
will be carried out automatically and your card will be charged.

PayPal
During the order process you will be redirected to the website of the online provider PayPal.
redirected. In order to be able to pay the invoice amount via PayPal, you must be
be registered there or register first, legitimize with your access data and
legitimize and confirm the payment instruction to us. After submitting the
order in the store, we ask PayPal to initiate the payment transaction.
request. The payment transaction will be automatically carried out by PayPal immediately afterwards.
carried out. You will receive further instructions during the order process.

6. reservation of proprietary rights

The goods remain our property until full payment.

7 Warranty and guarantees

Unless otherwise expressly agreed below, the statutory liability for defects
defect liability law.
In the case of used goods, the following shall apply: if the defect occurs after one year
delivery of the goods, the claims for defects are excluded. Defects,
defects occurring within one year of delivery of the goods may be claimed within the
the statutory limitation period of two years from delivery of the goods.
be asserted.
The above restrictions and shortening of the period shall not apply to
claims based on damage caused by us, our legal representatives or our
or vicarious agents
- in case of injury to life, body or health
- in case of intentional or grossly negligent breach of duty as well as fraudulent intent
- in case of violation of essential contractual obligations, the fulfillment of which
the proper execution of the contract in the first place and on whose compliance the
compliance with which the contractual partner may regularly rely
(cardinal obligations)
- within the scope of a guarantee promise, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
Information on any additional warranties that may apply and their
conditions can be found in each case with the product and on special
information pages in the online store.

8. liability

For claims based on damages caused by us, our legal representatives or our
our legal representatives or vicarious agents, we shall always be liable without limitation
- in case of injury to life, body or health
- in case of intentional or grossly negligent breach of duty
- in the case of warranty promises, insofar as agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of material contractual obligations, the fulfillment of which
the proper execution of the contract in the first place and on the compliance with which the
compliance with which the contractual partner may regularly rely,
(cardinal obligations) due to slight negligence on our part, on the part of our legal
representatives or vicarious agents, liability shall be limited to the amount of the damage
foreseeable at the time of the conclusion of the contract, the occurrence of which is
must typically be expected.
Otherwise, claims for damages are excluded.


9. dispute resolution

The European Commission provides a platform for online dispute resolution (ODR).
which you can find here [https://ec.europa.eu/consumers/odr/]. We are
willing to participate in an out-of-court dispute resolution procedure before a
consumer arbitration board. The competent body is the
Universalschlichtungsstelle des Bundes am Zentrum für Schlichtung e.V.,
Strassburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de
[http://www.universalschlichtungsstelle.de].


AGB [https://shop.trustedshops.com/de/rechtstexte/] created with the Trusted
Stores [https://shop.trustedshops.com/de/] legal text editor in cooperation with
FÖHLISCH attorneys [https://foehlisch.com].